Monday – Saturday 9:00 AM – 8:00 PM
03 4416 3310
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FAQ

Occupational therapy is pivotal in promoting health and well-being by enabling people to participate in everyday activities that are meaningful to them.

Occupational therapists work with people with an injury, illness or disability to implement methods that support them to participate in the everyday occupations of life such as self-care, cooking and accessing the community, by adapting a task or changing the environment.

Occupational therapists take a holistic approach to improve the social, emotional, physical and mental well-being of individuals through engagement in occupations.

Our clients include: 

  • NDIS participants (National Disability Insurance Scheme)
  • TAC participants (Transport Accident Commission)
  • DVA recipients (Department of Veterans Affairs)

We do not offer occupational therapy for children or individuals who require support for psychosocial or a mental health disability. All appointments are community-based, meaning we come to your home.

Our therapists are specialised in delivering OT services to older adults (over 65) and adults (18-65 years old) living with a physical disability or physical limitations arising from medical/ health condition/s. This may include the following:

  • Neurological (i.e, stroke, multiple sclerosis, dementia, Parkinson’s disease, motor neurone disease, brain tumours, cerebral palsy)
  • Orthopaedic (i.e, osteoarthritis, rheumatoid arthritis, pre/post-surgery, fractures, back pain and problems)
  • Amputees
  • Vision/ hearing impairment
  • Cancer 
  • Post motor vehicle accident
  • Respiratory (i.e., asthma, chronic obstructive pulmonary disease, respiratory diseases)
  • Cardiovascular (i.e, heart disease)

Pivotal Occupational Therapy is based in Bendigo and provides private occupational therapy services to older adults and people living with a disability residing in Bendigo and Central Victoria.

You will need a referral to access our services and work with a therapist from Pivotal OT.

Please complete the referral form via our website to access our OT services. Once received, a member of our team will be in contact with you to obtain any additional information if this is required and one of our clinicians will contact you to book an appointment. 

If you are a Department of Veteran’s Affairs (DVA) client, your GP will need to complete a referral and request for OT services.

Contact us to share the details of your referral. We will be in touch if our services match your needs.

At times we have to put people on a waiting list but we will let you know the expected length of your wait for an appointment with Pivotal OT in Bendigo or other nearby areas.

We can support NDIS participants with the following:

  • Functional Capacity Assessments (FCA)
  • Home modifications assessment and application
  • Assistive technology (AT) assessment and application
  • 1:1 ongoing occupational therapy to improve function and capacity with everyday tasks

(Please discuss with us your specific goals for 1:1 occupational therapy to ensure we are able to meet your/ your client’s needs)

We are a registered provider of services with TAC and DVA. Please complete the referral form via our website or contact us info@pivotal-ot.com.au to discuss your specific needs.

Unfortunately, we do not offer occupational therapy services for EPC or Workcover clients.

Our clinicians travel within a 100km radius from central Bendigo to provide OT services within Bendigo and Central Victoria.

Hey! Thanks for thinking of Pivotal Occupational Therapy! Please complete the referral form via our website and a member of our team will be in contact with you to discuss further.

If you are a NDIS, TAC or DVA client, OT services are charged at the predetermined rate that is fixed by each funding body/ funding type. We will either invoice you, a plan manager or the funding body directly, depending on the arrangement.

If you are a private client or receiving services through a home care package, please contact us to discuss our fees and we can provide a quote and estimate on the service hours that may be required based on your referral request.

Our office is open Monday to Thursday, 8am – 5pm. 

We also offer appointment times outside of regular business hours, please contact us to discuss your specific needs.